Community Steps Domiciliary Care Policy and Procedures (revised Dec 2006)
Tuesday, 05th August 2008
The in-house domiciliary care service provided initially by the Gloucestershire County Council, is now known as Community STEPs i.e. Short Term Enablement Programmes team. The old Home Care policy and procedures has been revised to reflect the new roles and responsibilities of the team.
http://www.gloucestershire.gov.uk/utilities/action/act_download.cfm?mediaid=16978
There are links within the document to other relevant policies.' The procedures covered are:
- Referral, Assessment and Provision
- Emergency Referrals
- Care Plans
- Specific Tasks
- Night Service
- Tasks which may not be Undertaken
- Minor Changes
- Hospital Discharge
- Charging
- Service User's Information File
- Best Value
- Withdrawing a Service
- Access to a Service User's Home
- Health and Safety
- Managing Information
- Administration and Finance
- Compliments and Complaints.
There are links within the procedures to other relevant policies, both corporate and specific to the Directorate.
If you are unable to access policies/ procedures please contact the Strategic Planning and Policy Group on 01452 427036 or via
Posted by G.O.P.A. at 1:45pm